Terms of service


Last updated: August 2026

Welcome to Sollevato. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms govern your use of the Sollevato website and the purchase of products from us. If you do not agree with these Terms, please do not use our website.

We reserve the right to update these Terms at any time. Changes will take effect immediately upon publication on this page.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We make every effort to display our products as accurately as possible. However, colours may vary slightly depending on your device or screen settings.

As many of our products are produced in limited quantities, availability is not guaranteed.

4. Pricing

All prices are displayed in GBP (£) and include VAT where applicable.

We reserve the right to change prices at any time without prior notice. The price charged will be the price shown at the time your order is placed.

5. Orders

Once you place an order, you will receive an order confirmation by email. This confirmation does not mean your order has been accepted.

We reserve the right to refuse or cancel an order if:

  • The product is unavailable.
  • Payment cannot be authorised.
  • Incorrect pricing or product information has been displayed.
  • We suspect fraudulent activity.

If payment has already been taken for a cancelled order, a full refund will be issued.

6. Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for delivery times and shipping charges.

7. Returns and Refunds

Please refer to our Return Policy for full details regarding returns, exchanges and refunds.

8. Intellectual Property

All content on this website, including photographs, logos, product designs, graphics, text and branding, is the property of Sollevato and may not be copied, reproduced, distributed or used without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Sollevato shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms limits your statutory rights under UK consumer law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@sonosollevato.com